Issues

We Value Your Feedback

At Number Shack, your satisfaction is our top priority. We understand that sometimes things may not go as planned, and we are here to help resolve any issues you might encounter.

Here's how you can share your concerns:

• Simple Complaint Form: If you have a quick and straightforward concern, you can easily submit it through our online complaint form below.
• Talk to Our Team: If you prefer to speak with someone directly, you can contact our friendly management team at:
  • Phone: 416-800-4416 ext. 101
  • Email: order@numbershack.com

Escalation Process:

If you are not satisfied with the initial response from Number Shack's management team, you have the option to escalate your complaint further. Please note that escalation should be reserved for situations where the initial response has not been satisfactory.

Escalation Options:

• BeeFound Business Optimization Inc. (Parent Company):
  • Phone: 416-628-2929
  • Email: help@beefound.ca
• Ultros Holdings Inc. (President's Office):
  • Phone: 416-264-3222
  • Email: help@ultros.ca

Additional Tips:

• When submitting a complaint, please provide as much detail as possible about your experience. This will help us understand the issue and resolve it efficiently.
• We appreciate your patience as we work to address your concerns.