Rogers Wireless, Fido Solutions, Chatr Mobile

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We rarely have issues with Rogers, however, Fido and more so Chatr run into issues. Here is the best info we have on all three providers, although all are owned by Rogers:
Rogers Clients:

  • Porting instructions are here
  • Number transfer status can be checked here
  • If you have any issues with the port, contact:
    • Rogers Wireless Mobile Wireless Porting Fallout Support, Escalations
      • CPCPorting.Issues@rci.rogers.com or 1-866-559-5545


Fido Clients:

  • Porting instructions are here
  • Number transfer status can be checked by calling 1-888-481-3436
  • If you have any issues with the port, contact:
    • Fido Wireless Mobile Wireless Porting Fallout Support, Escalations
      • 1-866-771-7757

Chatr Clients:

  • Chatr has no instructions online, call *611 or visit a store
  • If you have any issues with the port, contact:
    • Rogers (Chatr) Wireless Mobile Wireless Porting Fallout Support, Escalations
      • CPCPorting.Issues@rci.rogers.com or 1-866-559-5545



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