Port Support
95+% of port outs submitted by our customers happen with no delays, no follow up, and no support, however, if you end up being in the other -5%, we are here to help you!
- If your carrier advised you that the port was rejected, ask them for the rejection code and reference that here to determine the issue and the easy way to correct that.
- If your port was approved, and it is after that date/time and you are having problems with calls, texts, voicemail, caller ID, see our port issues FAQ's and how to fix those.
- If your port was scheduled for today and did not happen, view our support information on day of porting.
- If you require any other assistance, please contact our Port Support.
Our Port Support is available Monday to Friday from 11am to 6pm EST:
- Start a Live Chat here
- Phone 226-210-PORT
- Toll-free 1-888-416-PORT
- Email port@numbershack.com
We are unable to provide Technical Assistance via text messaging. Please contact our Port Support via one of the options above.
Display prices in:
CAD
