Port Support

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95+% of port outs submitted by our customers happen with no delays, no follow up, and no support, however, if you end up being in the other -5%, we are here to help you!

  • If your carrier advised you that the port was rejected, ask them for the rejection code and reference that here to determine the issue and the easy way to correct that.
  • If your port was approved, and it is after that date/time and you are having problems with calls, texts, voicemail, caller ID, see our port issues FAQ's and how to fix those.
  • If your port was scheduled for today and did not happen, view our support information on day of porting.
  • If you require any other assistance, please contact our Port Support.

Our Port Support is available Monday to Friday from 11am to 6pm EST:

  • Start a Live Chat here
  • Phone 226-210-PORT
  • Toll-free 1-888-416-PORT
  • Email port@numbershack.com

We are unable to provide Technical Assistance via text messaging. Please contact our Port Support via one of the options above.


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©2012-2022 BeeFound Business Optimization Inc. 2967 Dundas St. W. #1209 Toronto, ON M6P 1Z2 Toronto: 416-800-4416 - Vancouver: 604-704-0987 Toll-free: 1-833-800-4416 - Fax: 613-416-8202 Tech/Port Support Toll-free: 1-888-416-PORT All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement. By accessing and using our website, making a purchase, and/or contacting our customer service you agree that you have read, understood, and consent to the Terms & Conditions and our Privacy Policy, which can be found below:
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