Port Support

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95+% of port outs submitted by our customers happen with no delays, no follow up, and no support, however, if you end up being in the other -5%, we are here to help you!

  • If your carrier advised you that the port was rejected, ask them for the rejection code and reference that here to determine the issue and the easy way to correct that.

Our Port Support is available Monday to Friday from 11am to 6pm EST:

For general porting questions, please submit a support ticket and we will reply the same day.

For urgent matters, start a live chat or call 416-651-HELP or 1-888-416-PORT

We are unable to provide Technical Assistance via text messaging. Please contact our Port Support via one of the options above.

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