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If your port was scheduled for today, carriers normally fulfil the request during their regular business hours before 6 PM. If it is after that time, try resetting your phone by simply turning it off and back on, or doing a hard reboot off and on. You can search Google for how to do a hard reboot depending on your type of phone.

If that does not work, simply contact our Port Support who will verify with our carrier, if the port has been completed. If it has been fully completed and removed for our carrier, you will need to contact your phone provider for further assistance.

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